air betPrivacy Policy

This page describes what we collect when you use air bet and how we keep that data protected. We at air bet take your privacy seriously. We collect only the information necessary to operate our platform, verify your identity, process payments, and comply with applicable law. We do not sell your data to third parties, and we do not use it for marketing purposes beyond your account on air bet.

Our privacy practices are designed around transparency. You can see what data we hold about you, request corrections, and understand how we use it. This policy explains our commitments in plain language. If you have questions after reading it, our support team is available to help.

Last updated: this policy reflects our current practices and is subject to change. We will notify you of material changes via email or through your air bet account.

What data we collect on air bet

We collect data in several categories. When you register, we ask for your name, email address, phone number, and date of birth. We use this information to create your account and contact you about your account status.

For identity verification, we ask for a government-issued ID (KTP, passport, or equivalent) and proof of address. We collect this data to comply with anti-money-laundering regulations and to prevent fraud. We store these documents securely and access them only during verification and for compliance purposes.

We also collect usage data—which games you play, how long you play, your betting patterns, and your account balance. We use this data to improve our platform, detect fraud, and understand user behavior. We do not use this data to profile you or make automated decisions about your account.

Account data

Name, email, phone, date of birth. Used for account management and communication.

Identity documents

KTP, passport, proof of address. Used for verification and compliance only.

Payment data

E-wallet, bank account, e-wallet details. Used to process deposits and withdrawals.

Usage data

Games played, session duration, betting patterns. Used to improve our platform and detect fraud.

How we use your data on air bet

We use your data for specific, legitimate purposes. We use account data to manage your account, process your requests, and communicate with you about your account status. We use identity documents to verify your identity and comply with regulatory requirements. We use payment data to process your deposits and withdrawals and to reconcile transactions.

We use usage data to improve our platform—to understand which games are popular, which features users need, and where our system has issues. We also use usage data to detect fraud and suspicious activity. If we detect unusual patterns, we may contact you to verify your account or temporarily restrict access while we investigate.

We do not use your data for marketing purposes beyond your account on air bet. We do not send you promotional emails or SMS messages unless you opt in. We do not share your data with advertisers or data brokers.

We collect only what we need, use it only for legitimate purposes, and keep it secure. Your privacy is not a commodity on air bet.

Third-party processors and data sharing

We use third-party service providers to operate air bet. Our payment processors handle deposits and withdrawals. Our hosting providers store our servers and databases. Our identity verification partner processes your KYC documents. These processors are bound by confidentiality agreements and are not permitted to use your data for their own purposes.

We may share your data with law enforcement or regulatory authorities if required by law. We do not voluntarily share your data with government agencies, but we comply with lawful requests. We may also share aggregated, anonymized data with researchers or partners to improve our platform—for example, we might share statistics about game popularity or payment method usage, but never individual user information.

Data retention and deletion on air bet

We retain your account data for as long as your account is active. If you close your account, we retain your data for a limited period to comply with regulatory requirements and resolve any outstanding disputes. After that period, we delete your personal data, except where we are required by law to retain it.

You can request deletion of your account at any time by contacting our support team. We will close your account and delete your personal data subject to legal retention requirements. Note that we cannot delete data that is part of a regulatory record or an ongoing investigation.

Your rights regarding your data on air bet

You have the right to access your data. You can view your account information, transaction history, and usage data through your air bet account. You can also request a complete copy of your data by contacting our support team.

You have the right to correct your data. If your name, email, or other account information is incorrect, you can update it through your account settings. If you cannot update it yourself, contact our support team.

You have the right to request deletion of your data, subject to legal retention requirements. You have the right to object to certain uses of your data. You have the right to data portability—we can provide your data in a standard format so you can transfer it to another service.

Cookies and tracking on air bet

We use cookies to operate air bet. Session cookies keep you logged in while you use our platform. Preference cookies remember your settings. Analytics cookies help us understand how users interact with our platform. We do not use tracking cookies to follow you across other websites.

You can control cookies through your browser settings. You can disable cookies, but some features of air bet may not work properly without them. We do not use third-party cookies or allow third parties to track your activity on our platform.

Data security on air bet

We protect your data using standard encryption and security practices. Your account is encrypted, your password is hashed, and your payment information is stored securely. We use firewalls, intrusion detection, and regular security audits to protect our systems.

We cannot guarantee absolute security—no system is completely secure—but we maintain industry-standard protections. If we discover a security breach, we will notify you promptly and take steps to mitigate the impact.

International data transfers

Our servers may be located outside Indonesia. When you use air bet, your data may be transferred to and stored in other countries. These countries may have different data protection laws than Indonesia. By using air bet, you consent to these transfers. We ensure that your data is protected to the same standard regardless of where it is stored.

Contact us about privacy on air bet

If you have questions about our privacy practices, want to exercise your rights, or believe we have mishandled your data, contact our support team. We are available through in-app chat, email, and phone in English and Indonesian. We will respond to your inquiry within standard timeframes.

You can also contact us if you want to report a privacy concern or request an audit of how we handle your data. We take all privacy inquiries seriously and will investigate thoroughly.

Changes to this privacy policy

We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or through your air bet account. Your continued use of air bet after we post changes constitutes your acceptance of the updated policy.

Specific considerations for air bet users

If you use air bet from Jakarta, Surabaya, Bandung, Medan, or Semarang, or anywhere else in Indonesia, our privacy practices apply to you. We comply with Indonesian data protection principles and international standards. If you have questions about how your local laws apply to your data on air bet, contact our support team.

If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect only the information necessary to process your payment. We do not store your full payment credentials. Your payment provider may have its own privacy policy; we recommend reviewing it.

Summary

We at air bet collect only the data necessary to operate our platform, verify your identity, and process payments. We use your data only for legitimate purposes and do not sell it to third parties. We protect your data using standard encryption and security practices. You have the right to access, correct, and delete your data. If you have questions about our privacy practices, contact our support team.

Your privacy matters to us. We are committed to handling your data responsibly and transparently.